Accessibility Statement | So Handmade

Accessibility Statement

At So Handmade, we are committed to ensuring digital accessibility for people of all abilities. We believe everyone should be able to browse, shop, and interact with our website in an inclusive and user-friendly way.

Our Commitment

We strive to make our website accessible and usable guided by the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines help make web content more accessible for people with a wide range of disabilities, including those who use screen readers, keyboard navigation, and other assistive technologies.

Ongoing Efforts

Accessibility is an ongoing priority at So Handmade. We regularly review our website to identify and address potential accessibility barriers. Our efforts include:

Monitoring our site using accessibility tools
Improving site structure, navigation, and content
Working within our Shopify theme and apps to enhance accessibility features
Updating our website as standards and best practices evolve
We use automated tools and periodic manual review, to help identify potential accessibility issues and improve the usability of our website

We recognize that accessibility is an ongoing process, and some areas of the website may not yet be fully accessible but we are committed to continuous improvement.

Need Assistance?

If you experience any difficulty accessing any part of our website, or if you need assistance placing an order, we are happy to help.

📧 Email: sarah@sohandmade.com

📞 Phone: (845) 481-0262

We can provide information in an alternate format upon request.

Please include “Accessibility Support” in the subject line if possible. We aim to respond within 2 business days and work with you to provide the information or service you need.

🚧 Known Accessibility Issues (in Progress)

Latest update as of 03/09/2026

As of the date of this statement, we are aware of the following accessibility issues on our website:

Content structure and relationships are presented visually but not coded in ways accessible technologies can understand.
Detected session timeout without prior warning. Users may lose data or progress when the session expires.
Elements use the title attribute which produces browser-native tooltips that cannot be dismissed, hovered over, or controlled by the user.
Inline scripts contain patterns that automatically dismiss hover/focus-triggered content using setTimeout/setInterval, violating the persistent requirement.
Focus event triggers page redirection or navigation without user confirmation.

We recognize the importance of addressing these issues and are continuously working to improve the accessibility of our website. Enhancing accessibility is an ongoing process, and we are committed to making gradual improvements over time to provide a more inclusive experience for all users.

Feedback

We welcome your feedback on the accessibility of the So Handmade website. If you encounter accessibility barriers or have suggestions for improvement, please contact us.

Updates

This Accessibility Statement may be updated from time to time as we continue to improve the accessibility of our website.

Last updated: February 2026