So Handmade Shipping Policies Including Times and Services

Digital Downloads

For digital products, files will be available to download once payment is confirmed. No physical item will be shipped.

Processing Time

Orders are dispatched from our studio within 1–2 business days after payment is received. Please note that processing times may be extended during busy holiday seasons.

Shipping Options & Costs

  • Free Standard Shipping on U.S. orders over $50.

  • USPS Priority Mail upgrades available at checkout.

  • International Shipping: charges are calculated at checkout and we always keep costs as low as possible. Any overages will be refunded.

Estimated Delivery Times*

  • U.S. Standard Shipping: 3–5 business days

  • U.S. Priority Mail: 1–2 business days

  • International Standard: 2–8 weeks

  • International Priority Mail: 1–2 weeks

*These timeframes are estimates provided by carriers and cannot be guaranteed. Delays may occur due to customs, weather, or carrier issues outside of our control.

Customs & Import Taxes

International buyers are responsible for any customs duties, VAT, import taxes, or tariffs that may apply in their country. These fees are not included in your purchase price or shipping cost. So Handmade is not responsible for delays, holds, or additional charges caused by customs inspections or tariff regulations.

If you refuse to pay these charges and the package is returned to us, we will refund the item price (excluding original shipping) once the order is safely received back in our studio.

Lost, Delayed, or Returned Packages

  • Customers are responsible for entering correct addresses

  • Once packages are shipped and tracking is provided, responsibility transfers to the carrier. So Handmade is not responsible for delayed, lost, or stolen packages.

  • If an order is returned to us due to an incorrect or incomplete address provided at checkout, the customer is responsible for re-shipping costs.

  • Please double-check your shipping address before placing your order. If you need to update it, contact us immediately. If the package has already shipped, we cannot change the address or resend at our expense.

Returns

Original shipping costs are non-refundable if a return is initiated

Packaging

All orders are packaged using eco-friendly and recycled materials whenever possible.